Privacy Policy

Effective Date: August 14, 2025

Radical Wellness – Memphis (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our location, website, or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name, address, phone number, email address

  • Payment and billing information

  • Health history, treatment preferences, or goals (if voluntarily provided for service customization)

  • Appointment bookings, membership registrations, and product purchases

B. Information Collected Automatically

When you visit our website, we may collect certain non-identifying information automatically through tools such as Google Analytics and Facebook Pixel. This may include:

  • Pages visited, time spent, and links clicked

  • General location (city, state)

  • Device type and browser

  • Referring website or search engine

This information does not personally identify you unless you submit your contact information through our online form. We use it to understand how visitors use our website, improve our services, and measure the effectiveness of our marketing.

For more details on how these tools collect and use your data, please review:

2. How We Use Your Information

We use the information we collect to:

  • Provide and personalize our services

  • Process payments and manage appointments

  • Send booking confirmations, reminders, and promotional offers (if you’ve opted in)

  • Respond to questions or customer service requests

  • Improve our website, services, and customer experience

  • Comply with legal or regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help operate our business (e.g., payment processors, email platforms)

  • Legal authorities if required by law or to protect rights, safety, or property

  • Business partners for co-hosted events or promotions (only with your consent)

4. Your Privacy Choices

You can:

  • Opt out of marketing emails by clicking “unsubscribe” in any email we send

  • Request a copy, correction, or deletion of your personal information by contacting us directly

  • Adjust your browser settings to refuse cookies (may affect website functionality)

5. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Children’s Privacy

Our services are intended for individuals age 16 and older. We do not knowingly collect personal information from children under 16 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the latest changes were made.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: office@radicalwellnessmemphis.com

Phone: 901-380-0734